Customer relations

Digital assistance and adding value to customer services

Multichannel customer relations, digital customer pathway, 360° customer vision, etc. Tessi Documents Services helps you to reinvent your vision of the customer experience.

Assistance digitale et valorisation des services client

Digitising customer processes naturally creates distance, which result in a more complex relationship. Tessi Documents Services is a different kind of partner, capable of offering a front-to-back approach to your customer processes, where digital solutions and human interactions are judiciously combined to benefit performance.

  • Personalising customer relations
  • Reducing complaints
  • Digitised customer pathways
  • Analysing the customers’ voice
  • Loyalty building and satisfaction

Outsourcing customer service

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Digitising the sales process

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Digitising customer file management

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Automating multichannel campaigns

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Deploying self-care solutions

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