Customer relations

Front-to-back services that create value

Business services and generating traffic
Business services et génération de trafic

Business services and generating traffic

Detect opportunities, increase the speed of distance selling

Optimising sales in a multichannel context involves the latest in hi-tech call centres, which can manage all the means for customer contact. B2B or B2C, on-line or off-line distance selling, taking orders, qualifying opportunities, etc. Tessi offers your bespoke systems to meet your customer development targets.

Find out more
Customer services et call-center multicanal

Multichannel customer services and call centre

Call centres to build customer loyalty, inform and satisfy

More than 70% of French people have needed to contact a customer care service in the last 12 months, using an average of three different communication channels. Tessi combines customer services and call centres in a proactive multichannel strategy, to build customer satisfaction, loyalty and create a memorable customer experience.

Find out more
Operation services et back-office de gestion

Management back office and services operation

A back office to process, verify, recover and activate

Providing a high quality customer experience means managing customer processes Front-to-Back using an ever more integrated approach. Tessi uses its experience to optimise the efficiency of administration, professional and payment back offices.

Find out more