Business services and generating traffic

Business services

and generating traffic

Business services et génération de trafic

Optimising sales in a multichannel context involves the latest in hi-tech call centres, which can manage all the means for customer contact. B2B or B2C, on-line or off-line distance selling, taking orders, qualifying opportunities, etc. Tessi offers your bespoke systems to meet your customer development targets.

  • Campaigns focussed on cross-selling or up-selling
  • Specific front office units for taking orders and signing contracts
  • Generating traffic and qualifying opportunities
  • Teams trained on the new business model, for advice as well as sales
  • Using all channels: telephone, online, email, social networks, etc.
Picto caractéristiques Tessi
  • Creating value: 15% more mutual insurance subscribers using multichannel management of incoming calls
  • Recovering customers: 25% of inactive bank-insurance accounts covered by the Eckert Law in France
  • Cross-selling: 20% increase in sales of insurance contracts to new purchasers of a brand of cars
Picto bénéfices Tessi

Functions and uses

Multichannel customer relations

Business Services, Customer Services, Operation Services: integrated Front-to-Back services that create value.


Digital transformation

Customer pathway, digital marketing, social networks: innovative services for a new customer experience.


Multichannel campaigns

Management letters, marketing campaigns, email, SMS, telephone, online etc. over-arching solutions for a multichannel customer relationship.


Assistance and training

Guidance to optimise processes and operations, and targeted training that leads to qualifications for high performing teams.


Data analytics

Innovative solutions for a 360° view of your customers.


100% made in France

Services and customer contact centres that are deployed exclusively in France.


100% customised

A top of the range and personalised customer relationship that is adapted to your sector and regulatory environment.


100% Return On Investment

Customer satisfaction focussed KPI to optimise the customer pathway.


Découvrir aussi

Multichannel customer services and call centre

Call centres to build customer loyalty, inform and satisfy
Find out more

Management back office and services operation

A back office to process, verify, recover and activate
Find out more