Digital marketing promotions and loyalty building

Digital marketing promotions

and loyalty building

Digital marketing promotions and loyalty building

The development of digital technology is a new opportunity to allow brands to create a bond with their customers. Tessi has a full digital customer marketing range , from strategic consultancy to implementing operational CRM solutions.

  • A single contact person for your customer marketing
  • Strategic advice for shopper marketing and customer relations
  • Integration and implementation of CRM solutions
  • Digital solutions for customer activation and loyalty building
  • Managing cross-channel promotional operations
Picto caractéristiques Tessi
  • Programmes with the biggest B2C brands
  • Expertise and close partnerships with the publishers of CRM solutions
  • More than 1,000 reimbursement offers created per year
  • Digital innovations to drive your programmes
Picto bénéfices Tessi

Functions and uses

Multichannel customer relationships

Business Services, Customer Services, Operation Services: integrated Front-to-Back services that create value.

1

Digital transformation

Customer pathway, digital marketing, social networks: innovative services for a new customer experience.

2

Multichannel campaigns

Management letters, marketing campaigns, email, SMS, telephone, online etc. over-arching solutions for a multichannel customer relationship.

3

Assistance and training

Guidance to optimise processes and operations, and targeted training that leads to qualifications for high performing teams.

4

Data analytics

Innovative solutions for a 360° view of your customers.

5

100 % made in France

Services and customer contact centres that are deployed exclusively in France.

6

100% customised

A top of the range and personalised customer relationship that is adapted to your sector and regulatory environment.

7

100% Return On Investment

Customer satisfaction focussed KPI to optimise the customer pathway.

8

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Online subscription and electronic contracts

An improved customer pathway and reduced costs
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Mobile capturing of supporting documents

A faster customer pathway with optimised back office controls
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Social media and Online reputation

Manage your Online reputation and communities on social networks
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