Online subscription and electronic contracts

Online subscription

and electronic contracts

image-Souscription en ligne contrats électroniques

Optimising the subscription pathway is a major challenge for companies in terms of the new customer experience. Tessi Contract allows you to speed your contracting processes using electronic signatures and a multichannel, secure solution. Your sales performance rises as your processing costs fall.

  • Cross channel solution: front office through branches, at home, mobile, and interactive terminals
  • Legal compliance: electronic signature and electronic archiving for legal purposes
  • Personalisation of the customer pathway
  • Multichannel collection and inspection of supporting documents
  • A secure solution in SaaS mode
Picto caractéristiques Tessi
  • Accelerating the sales cycle and commercial performances
  • 30% reduction in processing costs
  • Increases in productivity and reliable back office controls
  • Faster activation of the services subscribed to
  • Improved customer satisfaction
Picto bénéfices Tessi

Functions and uses

Subscription requests

The customer fills in the online subscription form to activate their personal area and receives their login.

1

Creation of the customer area

A notification email is sent to the subscriber with their login and password in order to sign the contract.

2

Submitting supporting documents

The supporting documents are uploaded using the online portal or a mobile application and the completion of the file is monitored in real time.

3

Electronic signature of the contract

The contract is displayed online to be read and validated by the customer, electronic signature (tablet computer or SMS code).

4

Viewing the contract

The contract is available in the Customer Area and an email or SMS notification is sent for consultation.

5

Electronic archiving

Electronic archiving of the signed contract and the digital supporting documents for legal purposes.

6

Back office processing

Back office management of the file, conformity check for the documents, activation of the subscription.

7

Download the documentation
Online subscription and electronic contracts

Complete the form to download the documentation


     
 
 
 
 

 



Identity of the controller

Controller: Tessi Documents Services, SAS with its registered office at 116 rue de Silly, 92100 Boulogne Billancourt, entered in the Nanterre Trade and Companies Register under number: 326 803 582, referred to below as "Tessi" acting in its name and on its own behalf and in the name and on behalf of subsidiaries of the Tessi Group;
Purpose of the processing

The purposes of Tessi’s processing are as follows:

• identification and authentication of the user;

• management of relationships with prospective customers and customers;

• technical and/or commercial support;

• meeting Tessi's legal and/or regulatory obligations;

producing statistics, analyses and studies on Site traffic;

• communication via contact forms;

• possibility of recruitment.
Exercise of the rights of data subjects

You have a right of access, rectification, erasure, objection (including the right not to be subject to a decision based solely on automated processing) or, as appropriate, the withdrawal of your consent at any time, as well as the right to the limitation and portability of your personal data. You can exercise your rights by contacting the Tessi Group’s Data Protection Officer (see «Tessi Group DPO contact details»). Your request must include your first name, surname, email or postal address, and be signed and accompanied by valid proof of identity.

If, after contacting our DPO, you do not feel that your rights have been observed, you may submit a claim online or by letter to CNIL (the French Data Protection Authority).

For further information about your rights, please visit our personal data protection page.



file

Speeding the subscription pathway
using digital technology

Using an online subscription solution for motorway toll subscriptions is a success, customers immediately signed up!
See the customer case study
Speeding the subscription pathway <br>using digital technology

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