Customer Onboarding

and KYC operations


Receipt and control of ID documents may be a breaking point in a full digital subscription process. Cutomer onboarding, KYC remediation, business relationship management ... Tessi ONBOARDING is an omnichannel platform designed to automate KYC operations and associated document processing.

  • Omnichannel receipt of document: mobile, web portal, scanned ID proof
  • Checking of active or passive proof of life
  • Instant admissibility check
  • Compliance checking and data control of collected documents
  • Access for request on external legal databases and scoring
  • Consultation portal for document checking and files compliance
Picto caractéristiques Tessi
  • Accelerated subscription pathways
  • Stronger security of subscription process
  • Full compliance of your client files
  • Automation and management of remediation campaigns
  • Better productivity of back office services
  • Full integration with CRM and business applications
Picto bénéfices Tessi


Client Onboarding files

Capture and processing of all documents


Subscription process

Technical assistance to automate product or service subscription


Customer database update

KYC database update, remediation and compliance


Mobility Smartphone and tablet

Mobile applications for a better customer experience


Download the documentation
Customer Onboarding and KYC operations

Complete the form to download the documentation


Identity of the controller

Controller: Tessi Documents Services, SAS with its registered office at 116 rue de Silly, 92100 Boulogne Billancourt, entered in the Nanterre Trade and Companies Register under number: 326 803 582, referred to below as "Tessi" acting in its name and on its own behalf and in the name and on behalf of subsidiaries of the Tessi Group;
Purpose of the processing

The purposes of Tessi’s processing are as follows:

• identification and authentication of the user;

• management of relationships with prospective customers and customers;

• technical and/or commercial support;

• meeting Tessi's legal and/or regulatory obligations;

producing statistics, analyses and studies on Site traffic;

• communication via contact forms;

• possibility of recruitment.
Exercise of the rights of data subjects

You have a right of access, rectification, erasure, objection (including the right not to be subject to a decision based solely on automated processing) or, as appropriate, the withdrawal of your consent at any time, as well as the right to the limitation and portability of your personal data. You can exercise your rights by contacting the Tessi Group’s Data Protection Officer (see «Tessi Group DPO contact details»). Your request must include your first name, surname, email or postal address, and be signed and accompanied by valid proof of identity.

If, after contacting our DPO, you do not feel that your rights have been observed, you may submit a claim online or by letter to CNIL (the French Data Protection Authority).

For further information about your rights, please visit our personal data protection page.


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